• Minor bug fixes and improvements

• Minor bug fixes and improvements

• Support the ability to edit request from bundle feature
• Minor bug fixes and performance improvements

• Support attachment fields in details screen.
• Fix the cloud bundle fields latest changes.
• Handle new cloud changes.
• Minor performance improvements.

• Bug fixes and performance improvements.

• Support the attachment field in details screen.
• Improvements and bug fixes.

• Support new cloud kbarticles.

• Support new cloud login

• The new release brings about app enhancements and some bug fixes.

• Looking to organize request form fields with related information to be more convenient for your users and achieve a higher performance? You can now do that through the mobile cloud version of JSMobile as the app now supports Deviniti bundled fields.
• For our users from Poland, another language has been added to JSMobile's repertoire as the new version now supports Polish.
• The new release brings about app enhancements and some bug fixes.

• Looking for fields dependency?, validation rules? and conditions?, you can do so using Deviniti Dynamic forms which is now supported in JSMobile mobile cloud version
• Enjoy translating all App contents to your native language when switching languages in mobile.
• Improve login through Jira Cloud and session timeout
• Improvements & Bug fixes

• Improvements & Bug fixes (Portal in cloud fix)

• Improvements & Bug fixes (Cloud issue Fix)

• SLA’s is important for your customers as it is important for your agents, that’s why we’ve supported SLA feature provided by "Extension for Jira Service Management"
• Sometimes you need to announce an event or an important change, for that reason we supported the announcements feature provided by Refined Theme
• Documentation links in request type description are important for the customer to get more info, that’s why we make them clickable within the app
• Help and more instructions are now viewable in create screen also

• Improvements & Bug fixes

• Add support for insight in cloud

• Improvements & Bug fixes

• Improvements & Bug fixes

• RefinedTheme Layouts (Navigation Highlight, Navigation Content, Request Types, Service Desk) now supported in JSMobile

• Improvements & Bug fixes

• General enhancements and bug fixes

• RefinedTheme Sites, Categories, Portals, and links are now supported in JSMobile

• If you're using Translation for Jira from Deviniti you'll be able to switch languages from Mobile and enjoy the app with your native language

•  You can now download attachment and access it with the app of your choice

• Links in announcements are now clickable, not only that even if you're using rich text you'll be able to view it from mobile

• Improvements & Bug fixes

• General enhancements and bug fixes

JSMobile formerly named "Mobile for JSM Portal" is now available with a totally new brand and design, in addition to a bunch of features:

• Increase your customer self-service with the ability to search for Knowledge base articles
• Search tab in the home screen is now a help center global search including knowledge base articles and request types
• Request details and comments are split into two tabs for better collaboration
• iPad users will be able to split the view and include the requests list and details in one screen
• Approve/Decline requests UX enhancement
• Support switching between sites (A feature provided by Refined Theme)
• Supporting Insight default values
• Complete support for Elements Connect

iPhone Design:

iPad Design:

• Support insight default values

• Enhance notification UI

• Minor bug fixes and performance improvements

Changes:

• Support Refined Theme sites functionality

Fixes:

• Some Improvements and bug fixes.

Changes:

• Support Elements Connect - external data fields third-party add-on.

Fixes:

• Minor UI enhancements to create screen fields.
• Some Improvements and bug fixes.

Changes:

• You're now able to hide specific portals from the Mobile app using Refined Theme
• You'll be notified now of any new update for the app

Fixes:

• Fixing the session timeout issue on the server and we enhanced the behavior on cloud
• Support Android API version 22 (5.1) and version 19 (4.4)
• Fix request details attachments issues
• Improvements & Bug fixes

Changes:

• Portal specific announcements are now supported within the app

• Actions used in request details are also supported in the list

• Users are now able to benefit from “Forget Password” functionality

• We know that you have too many info to load in a request detail, so we’ve added a scroll-to-up button to help you get back rapidly

• “Request waiting for approval” statement is now supported in the activity stream

• Since you may have hundreds of comments, we’ve added Load-More functionality to help you view them with regular speed

Fixes:

• Session timeout issue with server instances

• The value can be selected twice using Insight multi-select field

• Logged-In user avatar not loading in cloud instances
• The details section was not appearing in some cases

• Minor fixes and enhancements for the login screen

• Performance improvements

• Users are now able to share the request with the organization while creating it
• iOS users are now able to attach files from their devices
• In addition to listing issues in My Requests, All Requests, and Approvals, user can now list issues raised by his/her organizations
• Users are forwarded directly to the request list when they have only one portal
• Russian users are now able to search for issues with their native language
• Portal’s key is now removed from the home screen, to follow the web application
• Enhancing the way comment’s in-line images are displayed
• Users can now search for items within select fields
• User avatars and request type images are loaded faster than ever
• The summary is displayed fully in request details
• The last used URL is now saved to help the user log in directly
• Improvements and bug fixes

• Insight fields are now supported in both create and detail screens
• The request activity stream is supported within the app, the customer will be able to know when an issue is approved or status changed
• Comments are now rendered in rich text form, for which inline images will be displayed in the app, and much more
• Divinity Add-on Translation for Jira is now supported within the app
• Customers are now able to share requests with organizations and participants
• Your customers will now be notified about your Announcement
• “Don’t notify me” is now supported within the app
• New customers will be able to Sign-up into your portal from the Mobile app
• Users will be able to share request links with their colleagues through Slack, Email, WhatsApp…
• CF++ fields are now supported in both create and detail screens
• Customer will now be able to view Portal Name and Description in the request types list
• The image editor is now better than ever, you’ll be able to rotate, crop, add stickers…
• GIF images can now be viewed
• Request status can now be updated directly from the request list
• Fixing cascade field issue
• Improvements & Bug fixes

• Users are now able to check Appovals requests and filter through them
• Support new changes in Jira that fix the issue by including Attachments when required
• Fixing issues with Cloud Instance
• Improvements & Bug fixes

• Adding support to Jira 8.5.0
• Fixing issue with request type images in the cloud instance
• Improvements & Bug fixing

• Fix the cloud bundle fields.
• Handle new cloud changes.
• Add the ability to firectly switch from request type list screen to request list screen.
• Minor performance improvements.
• Enhancements on details screen attachement fields.

• Improvements and fixes.

• Support new cloud KB Articles.
• Support the attachment field in details screen.
• Fix the file selector issue.
• Bug fix and performance improvements

• Support new cloud login.

• Support the ability to edit requests using the feature bundle add-on.
• Support the new changes on the cloud regarding the description field.
• Improvements to SSO and basic login
• Improvement to session timeout.
• Improvement for the older version of Android.
• Bug fix and performance improvements

• Support Android 33 changes.

• Fixes on session timeout.

• Support cloud changes.

• minor fixes

• Support JSM 5.2

• minor fixes

• Some fixes to SSO login.

• minor fixes

• Fix take photo issues.
• Fix insight on details screen issues.

• Support cloud changes.

• Fix KB articles issues.

• Support cloud changes on request list filter to be multi select.
• Support German Language.
• Fix login issues.

• Support Insight descriptions.
• Support cloud changes.
• Bug fixes and performance improvements

• Fix comment bottom sheet issues.
• Bug fixes and performance improvements

• Fix cloud request type image not showing.
• Fix cloud request list description not showing

• Support for extension for Jira bundle fields.
• Enhancements on extension for Jira dynamic forms.
• Multiple UI/UX improvements.
• Multiple bug fixes and improvements.

• Looking for fields dependency?, validation rules? and conditions?, you can do so using Deviniti Dynamic forms which is now supported in JSMobile mobile cloud version
• Improve login through Jira Cloud and session timeout
• JSMobile is ready to function on Android 12
• Improvements & Bug fixes

• Support for SLA feature provided by "Extension for Jira Service Management".
• Support for the announcements features provided by Refined Theme.
• Add the ability to add comments directly from request lists from 3 dots options.
• Support help and instruction feature in the create screen.
• Improvements and bug fixes

• Support Translation for Jira.
• Support new nFeed cloud third-party add-on.
• Support attachment field description in creates screen.
• Minor fixes for bundle fields.
• improvements and bug fixes

JSMobile formerly named "Mobile for JSM Portal" is now available with a totally new brand and design, in addition to a bunch of features:

• Increase your customer self-service with the ability to search for Knowledge base articles
• Search tab in the home screen is now a help center global search including knowledge base articles and request types
• Request details and comments are split into two tabs for better collaboration
• iPad users will be able to split the view and include the requests list and details in one screen
• Approve/Decline requests UX enhancement

• The name of the application is changed from "Mobile for JSM Portal" to "JSMobile - Service Management Portal"
• App Icon is updated

• Support insight default values

• Enhance notification UI

• Minor bug fixes and performance improvements

Changes:

• Support Refined Theme sites functionality

Fixes:

• Some Improvements and bug fixes.

Changes:

• Support Elements Connect - external data fields third-party add-on.

Fixes:

• Minor UI enhancements to create screen fields.
• Some Improvements and bug fixes.

Changes:

• You're now able to hide specific portals from the Mobile app using Refined Theme
• You'll be notified now of any new update for the app

Fixes:

• Fixing the session timeout issue on the server and we enhanced the behavior on cloud
• Support Android API version 22 (5.1) and version 19 (4.4)
• Fix request details attachments issues
• Improvements & Bug fixes

Changes:

• Portal specific announcements are now supported within the app

• Actions used in request details are also supported in the list

• Users are now able to benefit from “Forget Password” functionality

• We know that you have too many info to load in a request detail, so we’ve added a scroll-to-up button to help you get back rapidly

• “Request waiting for approval” statement is now supported in the activity stream

• Since you may have hundreds of comments, we’ve added Load-More functionality to help you view them with regular speed

Fixes:

• Session timeout issue with server instances

• The value can be selected twice using Insight multi-select field

• Logged-In user avatar not loading in cloud instances
• The details section was not appearing in some cases

• Minor fixes and enhancements for the login screen

• Performance improvements

• Users are now able to share the request with the organization while creating it
• iOS users are now able to attach files from their devices
• In addition to listing issues in My Requests, All Requests, and Approvals, user can now list issues raised by his/her organizations
• Users are forwarded directly to the request list when they have only one portal
• Russian users are now able to search for issues with their native language
• Portal’s key is now removed from the home screen, to follow the web application
• Enhancing the way comment’s in-line images are displayed
• Users can now search for items within select fields
• User avatars and request type images are loaded faster than ever
• The summary is displayed fully in request details
• The last used URL is now saved to help the user log in directly
• Improvements and bug fixes

• Insight fields are now supported in both create and detail screens
• The request activity stream is supported within the app, the customer will be able to know when an issue is approved or status changed
• Comments are now rendered in rich text form, for which inline images will be displayed in the app, and much more
• Divinity Add-on Translation for Jira is now supported within the app
• Customers are now able to share requests with organizations and participants
• Your customers will now be notified about your Announcement
• “Don’t notify me” is now supported within the app
• New customers will be able to Sign-up into your portal from the Mobile app
• Users will be able to share request links with their colleagues through Slack, Email, WhatsApp…
• CF++ fields are now supported in both create and detail screens
• Customer will now be able to view Portal Name and Description in the request types list
• The image editor is now better than ever, you’ll be able to rotate, crop, add stickers…
• GIF images can now be viewed
• Request status can now be updated directly from the request list
• Fixing cascade field issue
• Improvements & Bug fixes

• Users are now able to check Appovals requests and filter through them
• Support new changes in Jira that fix the issue by including Attachments when required
• Fixing issues with Cloud Instance
• Improvements & Bug fixes

• Adding support to Jira 8.5.0
• Fixing issue with request type images in the cloud instance
• Improvements & Bug fixing