With GTJ, you can either create a new ticket in JIRA or you can create from email a JIRA ticket.

To Create a ticket from an email in JIRA

  1. Open an email in gmail
  2. Click on the 'Gmail To JIRA' menu


3. Select "Create from e-mail" and fill the necessary fields.


To create a new JIRA ticket

  1. Click on the “J” icon displayed in the Chrome menu in the browser


3. Click on“Create New Issue” and fill the necessary fields
 


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